Website Terms of  Service for Luxury Train Club

Last Updated: July 2025

1. Acceptance of Terms

By accessing and using the Luxury Train Club website (luxurytrainclub.com and experiences.luxurytrainclub.com), you agree to be bound by these Terms of Service and our Privacy Policy.

2. About Our Website

This website is operated by The Luxury Train Club, a part of Planet Rail Limited, a company registered in England and Wales (Company Number: 06499130). We provide information about luxury train travel experiences and facilitate bookings for these services.

3. Permitted Use

You may use our website to:

  • Browse information about our travel experiences
  • Make legitimate booking enquiries and reservations
  • Download brochures and marketing materials
  • Contact us for customer service

4. Prohibited Activities

You must not:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Transmit viruses, malware, or harmful code
  • Copy, reproduce, or redistribute our content without permission
  • Make false or fraudulent bookings
  • Use automated systems to access our website (scraping, bots, etc.)

5. Intellectual Property

All content on our website, including text, images, logos, and design elements, is protected by copyright and other intellectual property rights. This content is owned by The Luxury Train Club, a part of Planet Rail Limited or our licensors.

6. User-Generated Content

If you submit any content to our website (reviews, comments, etc.):

  • You grant us a licence to use, modify, and display this content
  • You confirm you have all necessary rights to submit the content
  • You agree the content will not infringe third-party rights
  • We reserve the right to remove any inappropriate content

7. Website Availability

We aim to keep our website available 24/7, but we cannot guarantee:

  • Continuous, uninterrupted access
  • Error-free operation
  • Freedom from viruses or other harmful components
  • Compatibility with all devices and browsers

8. Booking Terms

  • Website bookings are subject to our Booking Conditions
  • All prices are subject to availability and change
  • Booking confirmations are sent via email
  • Payment processing is handled by secure third-party providers

9. External Links

Our website may contain links to third-party websites. We are not responsible for:

  • The content or privacy practices of external sites
  • The availability or accuracy of external links
  • Any transactions you make with third-party providers

10. Limitation of Liability

To the maximum extent permitted by law:

  • We exclude all warranties regarding website performance
  • Our liability is limited to the maximum extent legally possible
  • We are not liable for indirect, consequential, or special damages
  • Nothing in these terms affects your statutory consumer rights

11. Indemnification

You agree to indemnify us against any claims, damages, or expenses arising from:

  • Your use of the website
  • Your violation of these terms
  • Your infringement of third-party rights

12. Privacy and Data Protection

Your use of our website is subject to our Privacy Policy, which forms part of these terms.

13. Changes to Terms

We may update these Terms of Service at any time. Continued use of the website after changes constitutes acceptance of the new terms.

14. Governing Law

These terms are governed by English law and subject to the exclusive jurisdiction of English courts.

15. Contact Information

For questions about these terms:

  • Email: info@luxurytrainclub.com
  • Phone: +44 (0) 01347 665 330
  • Address: The Luxury Train Club, Black Kite, The Hawk Creative Business Park, The Hawkhills Estate, Easingwold, YO61 3FE